Need help? We’re here for you.

If you have any questions, need assistance with an order, or are experiencing an issue, please contact our Customer Support team.

Email: [email protected]

We’ll get back to you as soon as possible.

Carola Customer Support

Common Issues:

Order not received

Order delayed

Wrong item received

Damaged or faulty item

Missing item from order

Refund request

Return or exchange request

Payment issue

Charged twice

Discount code not working

Trouble placing an order

Incorrect shipping address